Return & Exhange Policy

Exchange Process:
If you would like to exchange your item(s), please email AJAC to begin the process. In the body of the email, please include your name, item(s) purchased, the date of sale and the new item you would like in return.

Once you have requested an exchange, you will receive an email detailing the availability of the item(s) and its shipping status. Items available in stock will be shipped approximately 48 to 72 hours (after AJAC receives the returned item(s)) to the shipping address on your invoice. AJAC will not exchange any item until it has been received. Items can only be exchanged if they are unworn, unwashed or defective.

Return Process:
If you would like to return your item(s) and receive a refund, please email AJAC to begin the process. In the body of the email, please include your name, item(s) purchased and the date of sale.

Once you have requested a refund, you will receive an email detailing the total amount of the refund. Please note, you will only be refunded the cost of the item. Refunds will be issued via PayPal once AJAC receives the returned item(s).

Most refunds are processed within five business days.

Where to mail my items to?
When mailing your item(s) to AJAC, please be sure that your package is insured and prepaid. AJAC is not responsible for items lost in the mail.

Please mail all items to AJAC’s Seattle Office location:

AJAC
Attn: Aaron Ferrell
PO Box 80727
Seattle, WA 98108

Refund/Exchange policy:
AJAC will happily refund or exchange unworn, unwashed or defective items. AJAC only accepts exchanges on items of equal or lesser value. All items must be shipped back within 30 days of the date of purchase to qualify for a refund or exchange. All items returned to AJAC must be accompanied with the original receipt/invoice.

Return shipping fees are not refundable. AJAC will not accept a refund or exchange if requested more than 30 days after the date of purchase.

If you would like to exchange or return your item, you will be required to pay for the cost of shipping your purchased item to AJAC and for exchanged item(s) to be mailed to you. You can avoid shipping costs by returning or exchanging your item(s) at AJAC’s Seattle Office location (6770 E Marginal Way S, Bldg. A-106, Seattle, WA) during regular hours of operation (Monday through Friday, 8:00am – 4:30pm).

Please note: Due to the limited quantities of merchandise, the item(s) you wish to exchange may no longer be in stock. Certain items may take longer to be exchanged.